Commonly Asked Questions
Is the Portal available in additional colors?
No, it is available in white. Later we will offer stone with marbled patterns.
Is the text and QR code painted on the substrate?
No, the text and QR code are etched into the acrylic.
Is the acrylic durable?
Yes, the acrylic is UV stable, and weather resistant.
Is the Portal difficult to affix to the headstone?
No, we provide mounting instructions and a web link with mounting tips.
Is the Portal patented?
There is a Patent Pending.
Where is the Portal made?
Beautiful, Clearlake California
Do you produce my videos
No, you record the video and upload it to your favorite media platform.
Do you store my videos?
No, we provide a medium to access the videos stored on your favorite platform.
Can you have more than one Portal on a headstone?
Yes, multiple Portals can be mounted to a headstone.
Does the mounting of the Portal damage the headstone?
No, There are no holes needed to mount the Portal.
Does the Portal need batteries?
No, the portal uses existing technology available on most smartphones and tablets.
Is the Portal expensive?
No, it is $ 99.00 plus shipping and handling (UPS ground).and sales tax
Are you legitimate,?
Life Story Videos is a Limited Liability Corporation registered with the State of California.
Is there a way to get ahold of you?
Included in your package with your purchase is how to contact us through the information desk. After The Portal is purchased a confirmation email is sent with a serial number assigned to you.
Is my purchase secure?
Yes, we use a nationally recognized payment center to process all our orders.
Can the video be changed?
Yes, any time before or after the Portal is installed. a new Portal URL address can be assigned for an extra fee.
